Privacy Policy

Lunaria Conceptual Gifting is dedicated to protecting your data privacy and safety. We want to be completely transparent about how we use it—this policy explains what data we collect about you, why and how we use it, as well as how we share and manage your information. It also provides your choices and rights regarding this data, so please read it carefully to be fully informed.

∼ What Information Do We Collect And Why?

When you purchase on lunaria.gr, we will ask for the following information. This information is necessary to collect payment, process and ship your order, and communicate order status.

  • Email address
  • Name
  • Shipping and billing address
  • Telephone number
  • Payment details

When you contact our Customer Care team via email or phone, we will ask for information to identify you in our system. This is needed to provide timely assistance. We may also ask for your feedback in shopping or communicating with us to improve our services.

When you visit lunaria.gr, the following technical information will be collected, in order to protect your data and our website. We also use this information to improve our shopping experience, products, and services provided.

  • IP address
  • Your browser type
  • Your operation system
  • Your browse behaviour on our website, such as product pages visited
  • Your shopping behaviour on our website, utilized for delivery of re-marketing and promotional offers

We also use ‘cookies’ to collect data on pages you view on our site, as well as to power the delivery of re-marketing and promotional offers.

∼ What do we do with your information?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email updates (if applicable): With your permission, we may send you emails about new products and other updates.

We may share your data within the Lunaria Conceptual Gifting company. We may also share it with others who help us serve you. Because we work with WordPress, we will share your data with WordPress and some supporting companies to help us process data, host our digital channels, process payments, send communications, fulfil orders, or provide us or you with services while shopping with us. These companies are required by law to protect your data and cannot use your data with the exception of helping us provide you with products and services or as allowed by the privacy law and our contracts.

∼ How do we obtain your consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, or arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

We reserve the right to modify this privacy policy at any time, so please review it frequently. We will post any changes to this page. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. The last update to this policy was December 17, 2021.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

∼ Questions and Contact Details

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at hello@lunaria.gr or by mail at:

19 Makedonomachou Prantouna,
Neo Psychiko, 11525,
Athens